• Your web browser must be configured to allow cookies for Natural Standard.
To enable cookies in Internet Explorer:
To allow cookies for Natural Standard in Mozilla/Firefox:
• If you use Norton Internet Security or Norton Personal Firewall, you must disable ad and popup blocking for Natural Standard
using these instructions below.
There are a number of things that could cause difficulty logging in:
• Is your web browser accepting cookies from Natural Standard?
See these instructions above to ensure that your browser is configured to accept cookies from Natural Standard.
You can bypass this second page by clicking "Accept and Log In" on the login page.
• Have you entered your password correctly?
Please make sure that you have entered your password correctly - re-enter it carefully. Then be sure to click on the "Accept and Login" button after entering your user name and password.
• Did you attempt to access our site from a browser window other than the one in which you logged in?
Web browsers don't always share information between multiple windows. If you log into our site using a Windows version of Internet Explorer (IE), for example, and open a second window by double-clicking the Internet Explorer icon, the second window does not inherit any information from the first window. If you attempt to access protected Natural Standard content in the second window, you will be asked to log in again.
To access Natural Standard content from more than one browser window in IE, choose "File > New > Window" after logging in. A new window created this way will inherit the first window's session information. (Mozilla/Firefox shares information between windows opened with either method.)
• Did your login session expire?
You will be asked to log in again after 20 minutes of inactivity. (There's no "solution" for this, other than clicking on something every now and then to keep your session active.)
Norton Internet Security's and Norton Personal Firewall's popup- and ad-blocking features have been known to interfere with the display of some Natural Standard content.
In the 2006 version:
In the 2004 version:
In the 2003 version:
Many organizations offer access to Natural Standard to their employees or members by means of a link from their intranet or subscription-based web site. Natural Standard then checks the url of the page on which the link appears, or "referring" url, to determine whether to allow access.
Personal security software sometimes prevents web browsers from sending referring urls. Fortunately, such software can often be configured to allow referring urls to be sent to selected web sites. Here's how to do this using Norton Internet Security or Norton Personal Firewall:
• Start Norton Internet Security or Norton Personal Firewall.
• Do one of the following:
• At the bottom of the Advanced window, click "Add Site."
• In the New Site/Domain box, type the name of the site that you want to receive the referrer information, and click "OK." The
site name appears in the left frame of the Options window.
• Click the name of the new site.
• On the Global Settings tab, under the Information about visited sites section, uncheck "Use default settings."
• Click "Permit."
• Click "OK" to close the Options window.
• Go to www.myipaddress.com
• The IP address also shows in the lower right hand corner of the login dialog screen. Go to the www.naturalstandard.com
website, click on any of the databases, then click on something in the database, then you will get the login screen and in
the bottom right hand corner you will see the IP address.
• Contact your institution's IT department.
Since they frequently contain non-Latin characters, such as Greek letters and scientific symbols, Natural Standard monographs are encoded using the UTF-8 character set. Internet Explorer for Mac OS occasionally fails to recognize this and attempts to render the page using its default character encoding. Here's how to correct this:
First, try explicitly setting the page's character encoding to UTF-8:
• Choose View>Character Set>Universal Alphabet (UTF-8). The page should reload with the correct character encoding
If that doesn't work, try making UTF-8 the default character encoding:
• From the "Explorer" menu, select "Preferences"
• Select "Language/Fonts (under "Web Browser")
• Select "Universal Alphabet (UTF-8)" from the drop-down next to "Default Character Set"
• Quit and restart Internet Explorer for the change to take effect
Web Browsers Supported:
Operating Systems Supported:
Optimized for Screen Resolutions: